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Terms of use
RUSLINGUA SCHOOL, SAINT PETERSBURG
Individual Entrepreneur Ryabichenko Mariya Nikolaevna


BOOKING TERMS & AND CONDITIONS FOR ONLINE LESSONS

1. Definitions

1.1 A ‘course’ means a continuous period of study on one course type.

1.2 The ‘minimum period’ means the minimum period of time permitted on a single course type.

1.3 An ‘enrolment’ means your entire study period at the school and can consist of either a single course or a combination of courses.

1.4 A ‘working day’ is Monday to Friday, excluding any day when the Ruslingua School office is closed. However, lessons can also be held on weekends (Saturday and Sunday).

1.5 A ‘group’ means a group of students, studying together.

2. Making a booking

All fees must be paid in advance of the tuition.
Any bank charges are payable by the Student or Agent.

 

2.1 When you book a course, you must pay:

  • a non-refundable registration fee of 55 € if applicable*  

  • the cost of the course you are purchasing

2.2 When you book, you have 5 working days to make your prepayment. We will not process your booking until you have paid. You must make payment of your course fees 5 working days before the course starts for online lessons.  

* Which payments are applicable and which are not discussed in the Internet correspondence.

3. Tuition Fees and Payment conditions

Tuition fees for all Programs are discussed in the Internet correspondence.
The course fees given at the moment of applying Online or at the ’school’ office is guaranteed to remain unchanged.

4. Your level of Russian

4.1 After paying for the course, you need to take a test to determine your Russian language level. If you learn Russian language in a group, make sure you have the required level.

 

4.2 When you start your Online Classes in a Group, we may move you to a more suitable group, if we think, that your level of Russian is unsuitable for the course joined.
If we have agreed with you to move you to another more expensive course, you will have to pay the difference.
If we move you to a cheaper course, you will not receive any refund. If you decide to cancel your course, we will follow our cancellation terms (please, see section 7)

4.3 If your level is too low to join a group course, we may offer you a program of Online Individual Tuition at our current rates. Because this will be more expensive, you can choose either to pay extra and maintain the full length of your booking, or to pay the original fees and shorten your enrollment. Individual tuition must be booked in a minimum block of 2 lessons per week.

5. Postponing

All postponement must be made in writing.

5.1 You may postpone your online lesson without a penalty by informing your tutor in writing at least 24 hours before the start of the lesson.  
If you don’t give your tutor a notice in time, we will consider that the lesson took place.

5.2 You may postpone your online lessons up to 3 times a year for a period not exceeding a total of 2 weeks. If you do not start your postponed enrollment after this period, you will lose all course fees paid.

6. Cancelling

All cancellations must be made in writing.

6.1 Cancelling before your enrollment for classroom lessons starts:

  • You may cancel your whole enrolment for Online lessons by giving 15 working days’ notice. We will refund all fees paid, except the registration fee and any bank charges.

  • You may cancel your whole enrollment with less than 15 working days’ notice, but we will charge you for the minimum period (see section 10) for your first course.

6.2 You cannot cancel your online lessons, but you can postpone them (see section 5).

7. Online Group course 

7.1 Students booked Online Group course and have no co-students in a group will be offered compensation in the form of Individual Tuition. The number of Individual lessons will be counted according to its price on the date of booking the Group courses. If a second student joins the Group, the number of lessons will be recalculated back according to the same rule.

7.2 We reserve the right to assess your current level of Russian proficiency as well as your suitability to the Group. If we think, that your level of Russian is unsuitable for the course you have booked, we may move you to a more suitable one, please, see section 4.
The average number of students in a group is 2-3 people. The maximum number of students in a group is 5 people.

8. Educational process 

We reserve the right to appoint and rotate teachers. The tuition time and date may be changed in advance by giving 1 day written notice to a student or by direct agreement between the teacher and the student.

If you arrive late on your lessons, we will not extend the lesson’ time due to late arrival.

One lesson lasts 45 minutes (1 academic hour)
The School reserves the right to change teachers, times and online platforms if necessary.

9. Online Training (Skype or Zoom)  

Training is only confirmed once payment has been made.

Training hours must be used within 6 months of the date of purchase.

You can reduce the number of lessons by 2 times if your life circumstances require it.  In this case, the school representative has the right to ask you for a written explanation containing the reason why you reduce the number of lessons. 

You may postpone any of your lessons by informing your tutor in writing at least 24 hours before the start of the lesson (also, please, see section 5 and 7.2)

Lessons booked for Monday must be postponed by midday Moscow time the Friday before.

10. Minimum Course Period Table 

The student has the opportunity to take a Trial lesson before starting any course with Ruslingua School.

Standard Online Classes (Individual) - 4 weeks

Intensive Online Classes (Individual) - 4 weeks

Online Classes in a Group - 4 weeks

Business Russian (Individual Program) - 2 weeks

Business Russian (Corporate Training) - 2 weeks

Russian for Expatriates (Individual Program) - 4 weeks

Russian for Expatriates (Standard Group Program) - 4 weeks

Russian for Expatriates (Intensive Group Program) - 4 weeks

Russian Test TORFL Preparation (Individual) - 8 weeks

11. Public Holidays 

If your Course includes any public holidays, we may reschedule missed lessons on different days. The new schedule is discussed by agreement of both parties.

12. Force Majeure

12.1. Neither Party shall be liable for failure to perform any of its obligations in whole or in part, when non-performance is a direct consequence of any circumstances of irresistible (force majeure) nature, which are beyond the reasonable control of the Parties and occurred after conclusion of this Contract. 

12.2. Under this Contract, force majeure shall include: hostilities, strikes, fires, floods, earthquakes and other Acts of God.

12.3. In such a case, the period for the performance of obligations under this Contract shall be extended accordingly for the period during which such circumstances and their consequences take place. Any Party which is unable to perform any of its obligations under this Contract shall promptly give written notice to the other Party. If any Party is unable to perform its obligations within the period exceeding 3 (three) months. The Executor shall have the right to terminate this Contract in whole or in part without any liability to compensate for any possible losses.

ADDRESS AND BANK DETAILS

Individual Entrepreneur

IP Ryabichenko Mariya Nikolaevna

St. Petersburg, St. Marshal Tukhachevskiy H. 25, apt. 170

+79990309505

Bank details for payment in USD
Beneficiary
PE RYABICHENKO MARIYA NIKOLAEVNA
Beneficiary account

40802840610000047455

Beneficiary Transit Account

40802840720000047455

Beneficiary's bank

Tinkoff Bank

Beneficiary SWIFT

TICSRUMMXXX

Beneficiary's bank address

38A, BLD. 26, 2 KHUTORSKAYA STREET, MOSCOW, 127287

Intermediary

JPMORGAN CHASE BANK, N.A. NEW YORK, NY US

Intermediary SWIFT

CHASUS33XXX

Intermediary's account

464650808
 

Bank details for payment in EUR
Beneficiary

PE RYABICHENKO MARIYA NIKOLAEVNA

Beneficiary account

40802978600000027797

Beneficiary Transit Account

40802978820000027797

Beneficiary's bank

Tinkoff Bank

Beneficiary SWIFT

TICSRUMMXXX

Beneficiary's bank address

38A, BLD. 26, 2 KHUTORSKAYA STREET, MOSCOW, 127287

Intermediary

J.P.MORGAN AG FRANKFURT AM MAIN, DE

Intermediary SWIFT

CHASDEFXXXX

Intermediary's account

6231608701

Terms

Pravacy Policy

Privacy Statement

Ruslingua confirms that will undertake to preserve the privacy of the information that it is necessary for to collate on you in order to deal with your enquiry.

Personal Information

We receive, collect and store any information that you indicate on our website, or provide us in any other way on voluntary basis only. We collect the Internet Protocol (IP) address used to connect your computer to the Internet; login information; email address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, page interaction information, and methods used to view the page. We also collect personal information (including name, address, email address, occupation, password, messages); payment information (including credit card information), comments, reviews, product reviews, recommendations, and a personal profile.

The personal information will be kept and treated as confidential information and will only be used by Ruslingua and their appointed agents.

Your personal identification details will only be exchanged with other third parties, such as our business associates, with your permission.

If it is necessary for Ruslingua to provide your PI details to any third party we will only do so if the third party confirms that they will only use them for the specified purpose and will keep your details private.

How do we collect information?

When you conduct a transaction through our website, as part of the process, we collect personal information that you provide to us, such as your name, address, and email address. Your personal information will only be used for the above reasons.

Why do we collect information?

We collect personal and non-personal information for the following purposes:

1. to provide and manage Services;

2. to provide our users with the continued assistance and technical support;

3. to be able to contact our visitors and users through general or personalized service notifications and promotional messages;

4. to create aggregated statistical data and other aggregated and / or assumed non-personal information that we or our business partners may use to provide and improve our services;

5. to comply with any applicable laws and regulations.

How do we store, use, share and disclose our information?

Our company is hosted on the platform Wix.com. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data can be stored through a data warehouse Wix.com, databases and shared applications Wix.com. They store your data on secure servers behind a firewall.

All direct payment gateways offered Wix.com and used by our company, comply with PCI-DSS standards, which are governed by the PCI security standards board, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure that our store and its service providers process credit card information securely.

Cookies

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log-on to the Website. Cookies make it easier for you to log-on to and use the site during future visits. They allow us to monitor website traffic, to personalise the content of the site for you and to enable information that you enter to be carried across pages to avoid you having to re-enter the information.

We use Strictly Necessary Basic cookies (ForceFlashSite, hs, smSession, XSRF-TOKEN) and Functional Basic cookies, (svSession, SSR-caching, smSession), Functional Third-party cookies (TS*, TS01*******, TSxxxxxxxx, TSxxxxxxxx_d).

Third-party services, such as Google Analytics or other applications offered through the Wix App Market that place cookies or use other tracking technologies through the Wix services, may have their own policies regarding how they collect and store information.

You may set up your computer to reject cookies although this may mean that you will not be able to use certain features or pages of our Website. If you would like to know how to disable cookies, please send an email to Ruslingua’s Webmaster contact@ruslinguaschool.com.

Security and Data Retention

Ruslingua have implemented a number of security measures to protect your information from misuse and access by unauthorised persons. Ruslingua will use encryption technology such as Secure Socket Layer “SSL” to protect your information and this will be indicated by the padlock symbol at the bottom of your screen. The padlock symbol may not always appear but this does not mean that the Website's security has been compromised.

Consent

Ruslingua may use your PI details to contact you either by post or telephone for marketing purposes, unless you specifically advise Ruslingua, that you do not consent to the use of your PI details for this purpose. Ruslingua may use your PI details to contact you by electronic means such as email and fax, but only with your consent.

You automatically consent to receive marketing emails and other electronic communications when you sign up make an enquiry but you will be able to unsubscribe by following a hyperlink.

How to opt out

Users that have registered with Ruslingua on any of Ruslingua’s websites, at any time choose to opt out of receiving any further messages by sending an email to Ruslingua’s Webmaster contact@ruslinguaschool.com

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted on this Website and, if any material changes are made, a legal notice will be placed on the home page or, where appropriate, you will be notified through email.

Contact

All comments or queries relating to Ruslingua’s use of your PI details should be addressed to Ruslingua’s Data Compliance Officer by email at contact@ruslinguaschool.com

Policy
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